Frequently Asked Questions
Find answers to common questions about our first aid training courses, bookings, certification, and requirements.
Help First Aid training offers a wide range of courses to suit everyone’s training needs. Our primary courses are;
- Emergency First Aid at Work – Learn the skills needed to be first on the scene and to respond to an emergency situation, including CPR, unconscious casualties, bleeding shock, choking and minor injuries. View Course
- First Aid at Work – Gain confidence and skills to manage a wide range of medical situations, including CPR, eye injuries, head injuries, poisoning, burns and scalds, anaphylaxis and bone and soft tissue injuries. View Course
- Re-qualification First Aid at Work – This course refreshes the skills of those with a current First Aid at Work certificate and provides an update in techniques and legislation. View Course
- Paediatric First Aid (12 hours) – This course meets the requirements set by Ofsted, Childminding UK and Surestart and is ideal for early years workers who need to meet national regulation standards. Topics covered include child and infant CPR and recovery position, poisoning, head injuries and anaphylaxis, including using an Epi-Pen. View Course
All courses at Help! First Aid Training comply with Health and Safety Executive (H.S.E.) rules. The H.S.E. advise that ‘a reasonable amount of time’ can be allowed between a First Aid at Work certificate expiring and a Re-qualification First Aid at Work course being attended.
Contact info@helpfirstaidtraining.co.uk or give us a call on 01388 417303, we’ll be happy to help and advise you.
Yes, Help! First Aid Training’s Paediatric First Aid course (12 hours) is fully Ofsted and Health and Safety Executive (H.S.E.) compliant. This training exceeds the benchmark criteria set by Ofsted. Read more about the course content here.
The level of first aid qualification needed for your work setting depends on several factors, including the nature of your business, your site and the number of employees or visitors you have.
Help! First Aid Training usually advises having a mix of staff qualified in Emergency First Aid at Work and First Aid at Work for businesses and adding Paediatric First Aid to the mix if you are working with young children.
Read our blog for more guidance by clicking here.
Making a booking with Help! First Aid Training is easy! Simply send us your contact details, the course you require, and your chosen course date and we will do the rest.
Use our online form here.
Email us at info@helpfirstaidtraining.co.uk
Call us: 01388 417303
The amount of first aiders needed will differ for every business, nursery, school, college, or university. There are several factors which must be considered, including the nature of your business, your site and the number of employees or visitors you have.
Read our blogs for more guidance here and consult the Health and Safety (H.S.E.) website; www.hse.gov.uk
Our open courses run from our training facility in the Shildon Business Centre on Dabble Duck Industrial Estate, Shildon, County Durham. Find directions here.
Help! First Aid Training is more than happy to come to you! We offer bespoke first aid training at your workplace, tailored to your needs. Our experienced instructors bring all the necessary equipment and deliver practical, relevant training that fits in with your work schedule.
Please contact us for a quote or to discuss your training needs.
There are many benefits in face-to-face training but let’s look at the legal implication first.
An online course is not considered a valid qualification under the Health and Safety (First Aid) Regulations 1981, as it does not fulfil the practical requirements necessary for a first aid certification.
Help! First Aid Training always allows plenty of time for everyone to take part in all practical activities, to ensure that all of our customers have enough time to be confident in their new skills.
You will benefit by learning from a qualified professional with years of real-life experience.
You can take the opportunity to ask questions as you learn and you can learn at your own pace.
Your practical tasks will be assessed by a qualified professional, who will ensure that you are using your new skills competently and effectively.
Our instructors are all highly qualified and have backgrounds in the Paramedic Service, Fire Service, Military Medical Service and Early Years childcare. They have years of real-life experience, and they bring this knowledge to their courses to ensure that your training is high-quality and relevant.
These courses are certified for three years;
- Emergency First Aid at Work
- First Aid at Work
- Re-qualification First Aid at Work
- Paediatric First Aid
- First Aid for Mental Health
- Fire Warden Training
- Evac Chair Training
These courses are certified for one year;
- Basic Life Support
- First Aid at Work Annual Update
- Defibrillator Competent User
- Basic Life Support + AED & Emergency Meds
- Administration of Medication
If your question isn’t answered here, please get in touch, we’d love to hear from you.
Email us at; info@helpfirstaidtraining.co.uk
Call us on: 01388 417303